Contact Us
Have questions? We're here to help
Address
Seefeldstrasse 118,CH-8008 Zurich,
Switzerland
Working hours
Monday - Friday: 9:00 - 18:00
Saturday - Sunday: Closed
Online support
Available 24/7 via chat and email
24/7 Support
We're always in touch
Our support team is ready to help you at any time
Chat
24/7
Response: ~9.5 min
24/7
Response: ~2 hours
Phone
Mon-Fri 9-18
Response: Instant
Frequently Asked Questions
Quick answers to popular questions
How fast can I open an account?
Opening an account takes about 5-10 minutes. After verification (1-2 business days) you'll get full access to all bank features.
What documents are needed for verification?
For verification you'll need a passport or ID card (both sides) and a selfie with the document. In some cases, proof of address may be required.
Is there a minimum deposit?
The minimum deposit to open an account is €50. For premium accounts — €10,000.
How do I contact support?
You can reach us via chat in your dashboard, by email [email protected], or by phone +49 30 255 456 228.